Frequently Asked Questions
🌿 About the Technique
Q: What is marquetry?
A: Marquetry is the art of creating pictures or patterns by carefully inlaying thin pieces of natural and/or exotic woods of different species and colors. The result is a detailed, mosaic-like design made entirely from natural wood tones and grains. It’s a centuries-old technique traditionally used in fine furniture and decorative art, now reimagined in contemporary wall art and prints.
🖼️ About the Prints
Q: What type of prints do you offer?
A: We offer museum-quality fine art lithographic prints produced on luster dull 120 lb. paper. This high-quality print medium offers exceptional color accuracy and longevity.
Q: Are the prints limited edition or open edition?
A: All artworks are limited editions. No more prints will be made.
Q: Are the prints signed?
A: Yes—all prints available on the site at this time are hand-signed and numbered by the artist.
Q: Do you sell framed prints?
A: We currently offer unframed prints to give you flexibility in choosing your own frame.
🧾 Quality & Materials
Q: What kind of paper and ink do you use?
A: All of Neldon Bullock's prints are of fine museum quality lithographic prints on 120 lb. luster-dull paper.
🚚 Shipping & Delivery
Q: How long will it take to receive my order?
A: It typically takes 3–5 business days to process your order, plus shipping time. You’ll receive tracking details as soon as your order ships. All shipments require signature confirmation of delivery.
Q: How are prints packaged?
A: All prints are placed on a cardboard backing, shrink-wrapped, protected, and shipped flat in sturdy boxes. Prints are not rolled. All shipments require signature confirmation of delivery.
Q: Do you ship internationally?
A: No, we do not.
💳 Payment & Returns
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and Shop Pay (Apple Pay / Google Pay).
Q: What is your return policy?
A: Because these are high-quality fine art prints, we do not accept returns. If the item arrives damaged or deffective, please contact the package carrier. All shipments require signature confirmation of delivery. Please contact us within 7 days of delivery if there’s an issue.
Q: What if my print arrives damaged?
A: All shipments require signature confirmation of delivery. We are not responsible for damaged prints. Please contact the mail carrier for compensation.
🏡 Customization & Sizing
Q: Can I order a custom size?
A: Unfortunately, we don't offer custom sizes.
🖥️ Artist & Authenticity
Q: How do I know the artwork is authentic?
A: Each fine art print is produced directly from the artist’s original piece.
Q: Who is the artist?
A: All prints are created by Neldon Bullock. You can read more about the artist’s background, creative process, and inspiration on the “About” page.